Innovation And Capital Incentives Manager

Location – London (open to flexible working)

Our client’s UK Financial Services Tax Technology and Transformation (TTT) business is a rapidly growing team of technology, data science and business transformation professionals that help financial services organisations to redefine their tax operations and functions, driving transformation for the digital age.
 

The role                          

Our client is expanding their team of change and project management specialists within the UK Financial Services TTT business to reflect the growing demand for complex tax change, transformation and operating model development programs across their services engagement portfolio. The role will focus on the design, planning and delivery of transformation activities and technology implementations to solve challenging business problems and realise strategic goals in relation to existing and emerging tax obligations.  In doing so you will be supporting the delivery of Tax engagements to some of the largest global institutions across the Financial Services industry (including many FTSE 100 and Fortune 500 organisations).

Key responsibilities

• Conduct business analysis of clients’ transformation requirements
• Provide transformation methodology subject matter knowledge and advise application to tax and other Financial Services use cases
• Incept and plan projects to design, develop and implement business change solutions, including co-ordination of technology delivery teams (where relevant)
• Enable the definition of transformation strategies, including definition of objectives, solution design and execution roadmaps 
• Apply project management discipline to transformation engagements
• Build valuable relationships both within the firm and with client stakeholders, proactively contributing to winning new work/clients
• Work with Tax professionals to develop subject matter knowledge 
• Expand knowledge of financial services operations and business models
• Contribute to business development activities and team capability development

Skills and attributes

• Ability to perform robust business analysis: identification of client business objectives; documentation of business and technical requirements; solution design and articulation; business case development
• Understanding and experience of operating model design: how to optimally align processes, people, technology, data and governance to achieve business goals
• Project and programme management skills: project planning, project documentation drafting and maintenance of these; resource and team co-ordination; identification, management and escalation of risks, issues, assumptions and dependencies; budget management; stakeholder status reporting; benefits tracking; project close-down and handover to Business as Usual
• Ability to cope with ambiguity and bring clarity to complex, multi-faceted scenarios and drive forward progress via actionable decisions
• Strong written and verbal communication skills
• Self-starter, results orientated with ability to ask insightful questions
• Ability to provide excellent client service as well as manage and build strong relationships internally and externally (where required), including influencing peers and more senior colleagues/clients
• Appetite for learning more about financial services operations, tax and new transformative technologies
• Ability to comprehend and apply knowledge gained from colleagues (e.g. Tax subject matter resources and/or consultants from other practices across the organisation) quickly and effectively
• Strong commitment to delivering the highest quality output
• Ability to manage multiple initiatives with agility to respond to changing business priority

Essential experience

• Substantial experience working in a business analyst, project/programme management or business transformation capacity
• Substantial experience working on complex change projects throughout the entire lifecycle
• Be a “builder” who can thrive in a fast-moving entrepreneurial environment, and can plan and manage at both the strategic and tactical level
• Willingness to travel within the UK (on some occasions you may be required to travel internally to support delivery of engagements and projects)
• Proficiency in core business applications (Microsoft Office)

Desirable experience

• Experience working in financial services
• Experience of a similar role within a comparable firm (e.g. Big 4, global consultancy) is preferred
• Knowledge of control frameworks for the management and monitoring of risk
• Familiarity with the application of automation and data technologies (e.g. RPA, ETL tools, visual analytics)
• Formal project management training certification (e.g. PMP, PRINCE2, MSP) or process improvement certification (e.g. Six Sigma ‘belt’) is preferred
• Working knowledge of tax regulation and processes (e.g. FATCA/CRS, Corporate Tax, Indirect Tax etc) 

What our client looks for            

You’ll proactively maintain your technical knowledge by keeping abreast of global developments in UK and international concepts and issues.

Our client is looking for a team-player, with strong relationship-building skills and an ability to manage and deliver quality, technically accurate output in a timely and efficient manner. You’ll have the capacity to work collaboratively and a desire take an active involvement in supporting the growth and development of the business.

Benefits to you               

Our client offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. Their comprehensive package includes support for flexible working and career development, and you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, they offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Our client is committed to being an inclusive employer and they are happy to consider flexible working arrangements. They strive to achieve the right balance for their people, enabling them to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While client-facing professionals can be required to travel regularly, and at times be based at client sites, flexible working arrangements can help you to achieve a lifestyle balance.