Global Employer Services Assistant Manager

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

About the Department

When you become part of our team, you’ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. We’re simply not a one-size-fits-all firm and work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of RSM and our clients.

Within the National Employer Solutions Service Line, you will work with a strong and growing team of Global Mobility experts alongside our UK Employment Tax and Reward specialists. We service clients across a variety of business types and industries, including start-up enterprises, mid-market organisations, public sector bodies and large corporations.

One of the key drivers of our success has been partnering our national network of specialists with the market-based teams. We work closely with colleagues across the firm, especially those within the wider People Advisory Services group, which also covers Employment Law, Payroll Services and HR Consultancy, ensuring we provide a joined-up service, combining all our expertise.

About the Role

As a result of the continually growing demand for our specialist services, we are looking for an individual to join our expanding Global Mobility team in the National Employer Solutions department, as a Global Employer Services Associate. This individual will preferably be situated in one of our offices in the North East/North West.

Responsibilities:

• Actively working across a number of client accounts simultaneously, ensuring a premium client service is consistently provided by supporting with and managing day-to-day client relationships and expectations.
• Supporting the successful delivery of advisory projects, ensuring technical excellence but also working with the wider team to apply a practical and commercial approach.
• Supporting with the day-to-day aspects of UK tax and social security compliance aspects across a wide ranging and varied client portfolio, ensuring all deadlines are met.
• Being the first point of contact for clients in terms of the co-ordination of all global mobility work, building both internal and external relationships to support and manage that process.
• Supporting Managers and / or Associate Directors to help develop new business whilst also identifying opportunities to expand on existing client work.
• Supporting with and owning certain aspects of the day-to-day financial requirements of running a client portfolio and acting as the first point of management within that process.
• Acting as a guide and mentor to the Assistants and Associates within the team and being a visible, positive role model, including delegation and taking an active role in their training and career development via on-the-job coaching, delivering formal training, and carrying out requested feedback and career conversations.
• Maintaining and evolving personal development aspirations and attending career conversations with line manager.

About the Ideal Candidate

This opportunity is suited to a self-starting individual who proactively takes responsibility and wants to work in a dynamic environment. You will possess a strong foundation of experience in expatriate tax and international social security, including an understanding of the complexities relating to a range of clients in both large and small organisations who have cross-border workers. You will ideally be ATT and CTA qualified, or equivalent, with the ability to articulate technical matters to non-tax specialists. You will have proven experience of supporting with the management of multiple engagements and difference teams simultaneously.

Competencies:

• Strong organisation with demonstrated project management skills, with evidence of the ability to plan and prioritise work, meeting deadlines.
• Exhibit strong risk awareness with the ability to start effective reviews, consult with management and know when to refer upwards.
• Commercially aware with the ability to monitor and adhere to financial parameters.
• Excellent communication in a range of situations, both written and oral, and the proven ability to build and maintain strong client relationships.
• Good experience of coaching and motivating team members.
• Team player, possessing the ability to work within a positive, collaborative and inclusive culture, building effective working relationships at all leaves.

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Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.